Case Study: NCS

The goal was to create an easy and engaging employee merchandise experience without relying on manual size collection forms or bulk stock ordering.

NCS wanted employees to select apparel that suited their own preferences while ensuring the rollout remained simple to manage across multiple office locations nationwide.

The Honeycomb crew recommended a customised pop-up store solution to streamline the ordering process and remove the complexity of coordinating apparel selections manually.

We developed a branded online ordering portal where employees could browse products, review size guides, select preferred garments and nominate their office location during checkout. The merchandise range included branded hoodies, polos, t-shirts and vests.

To support sizing confidence, sample apparel packs were sent to all eight locations, allowing staff to physically compare fits before placing their orders.

Once orders closed, our team coordinated production, sorting and fulfilment by office location. Every garment was individually allocated, swing tagged and packed to simplify internal distribution for site managers.

Rather than receiving a standard merchandise pack, employees were able to choose products they genuinely wanted to wear.

The pop-up store experience gave staff the flexibility to select preferred styles and sizes while creating a more personalised interaction with the NCS brand.

Popular items included hoodies and vests, reinforcing the value of offering premium apparel options within employee gifting activations.

The activation helped reduce unnecessary stock wastage by producing apparel based on actual employee selections rather than estimated sizing quantities.

The online ordering process also reduced administration for the NCS team, eliminating the need to manually consolidate hundreds of employee responses across multiple office locations.

By packing orders per location and including additional stock buffers for size swaps, Honeycomb also made the final distribution process faster and easier for internal teams.

Throughout the activation, the Honeycomb team worked closely with NCS stakeholders to manage approvals, coordinate sizing support and ensure smooth communication across all participating office locations.

From portal setup through to fulfilment logistics, the activation was designed collaboratively to create a straightforward experience for both employees and internal coordinators.

The campaign achieved strong engagement, generating approximately 850 employee orders through the pop-up store platform.

By combining flexible ordering with coordinated fulfilment, Honeycomb delivered a scalable employee merchandise solution that simplified logistics while creating a more engaging branded apparel experience for NCS staff nationwide.