Case Study: Thirdera
The Challenge
Thirdera, an Elite-level ServiceNow partner and a Cognizant company, faced a unique challenge in onboarding their remote workforce. With a small office in Australia, but the vast proportion of their employees based in India and the Philippines and working from home, Thirdera needed a reliable solution for delivering branded onboarding packs internationally.
The challenges included managing international deliveries, ensuring on-brand packaging, and maintaining consistent stock levels to avoid delays. They required a seamless process that could handle the complexities of global logistics and provide a great first impression to their new starters.
Our Solution
To meet Thirdera’s needs, Honeycomb Agency provided a comprehensive onboarding pack solution tailored to their international workforce. Thirdera was able to place orders directly through Honeycomb’s user-friendly online platform, specifying delivery addresses for new starters in India, the Philippines, and other locations.
Our team took care of the rest, carefully packing each onboarding pack with branded items, including socks, a coffee tumbler, a pen, a journal, and a sticker sheet, all wrapped in branded tissue paper and packaged in a sleek black box.
Honeycomb Agency managed all aspects of the shipping process, including the packing, arranging shipping to various locations, and handling international duties payments on behalf of Thirdera. Additionally, tracking information was provided to both Thirdera and the new employees, ensuring a transparent and stress-free delivery experience.
The Benefits
By partnering with Honeycomb Agency, Thirdera was able to overcome the logistical challenges of managing an international onboarding process. Our end-to-end solution ensured that each new hire received a branded welcome pack regardless of their location. This approach not only streamlined the onboarding process but also helped maintain consistent brand presentation and quality.
The automated reordering system also ensured that stock levels were maintained without any manual intervention from Thirdera. When supplies ran low, Honeycomb took care of restocking, preventing any disruption in the onboarding experience. This seamless process allowed Thirdera to focus on their core business while knowing that their onboarding needs were professionally managed.
The Results
The collaboration with Honeycomb Agency provided Thirdera with a reliable and efficient onboarding solution for their international team. Well-crafted onboarding packs helped make a positive first impression on new employees, enhancing their onboarding experience and fostering a sense of belonging from day one.
By streamlining the entire process—from ordering to delivery to restocking—Honeycomb helped Thirdera save time and resources, while ensuring that every new hire felt valued and connected to the company. The result was a smoother onboarding process and strengthened relationships with new employees across different continents.